Blue Shield of California Complaints and Reviews

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Blue Shield of California
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  • 33+1 mobile complaints
  • $48.3K claimed losses
  • $1.4K average
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  • Nov 06
  • Ex Employees
  • Retirement Plan
  • 59

I started work with Blue Shield of California 24 years ago (25th year would be February 2015), and as many of my co-workers and leaders know, I am retiring at the end of this year (2014). Retirement is a big step, and a bit overwhelming for many individuals, including me! I contacted HR on several occasions regarding information around my retirement benefits package. I was transferred to an... Read more

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  • Oct 24
  • Health Insurance
  • Laguna Beach, California
  • Blue Shield Health Plan
  • 101

These people outright LIE, LIE, LIE, CHEAT and STEAL! Steer VERY CLEAR of this health insurance "company" Never been SO SWINDLED in ALL our lives! They CLAIM to cover you, but coverage is NOT what we got... Let's start from the very beginning... We stupidly bought Covered California Blue Shield plan which I'm sure most of you know as ObamaCare. We thought we were joining a straight Blue Shield... Read more

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  • Sep 22
  • Health Insurance
  • Yorba Linda, California
  • Account Billing
  • 2
  • 2
  • 129

After countless hours ( at least 20 hours ) and days( 7+) on the phone with this disgusting company.. I have still not been able to speak to anyone in management or in billing. Here is my horror story. I have 2 accounts through blue shield ca. One for me and one for my daughter. I was sending in 2 payments a month and putting the account number in the memo ( as they asked ). Someone in their... Read more

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  • Sep 21
  • Health Insurance
  • Account Double Charging
  • 71

Called to pay my bill on line and received a confirmation number and thought all was fine, ha. Well to cut it short last month they took $2143 out of my account TWICE in one day once for the back pay and again for the fun of it, and my premium of $749 was also on its way to them and today received a notice that I am owing 2 months and going to be cancelled. Tried calling them its a wast of time.... Read more

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  • Sep 18
  • Health Insurance
  • San Luis Obispo, California
  • Insurance Policy Cancellation
  • 1
  • 1
  • 61

I switched to Blue Shield in March. In April I removed my son from the policy, resulting in a decreased premium...big mistake. Blue Shield has admitted that the have a system problem that allows them to remove someone from the policy, but will not allow them to reduce the premium (how very convenient - I wonder if I was to add someone to my policy if they likewise wouldn't be able to increase... Read more

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  • Sep 02
  • Health Insurance
  • Unauthorized Charge
  • 56

They committed one crime when they sent my SSN via US mail before I was even enrolled. They committed a Federal Felony -- Bank Fraud -- by stealing from my checking account. I had paid that bill 10 days earlier. I asked them to put it back -- they said they could not; they will send me a check. I'm sure I'll never see that money again. Their Chief Privacy Officer is clueless; has no idea what... Read more

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  • Aug 21
  • Health Insurance
  • Street, England
  • Provider Service Line
  • 63

Working for a provider I have to call on denials by Blue Shield because they are totally bogus many times. You cannot talk to a live person unless you have the patient's ssn or ID number. A valid ID number will NOT work for this line most of the time. It is ridiculous. Once you finally get through to a human you are talking to someone in another country who is going by a script. A ridiculous... Read more

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  • Aug 20
  • Health Insurance
  • Topanga, California
  • Horrible Service
  • 59

I've just been on hold for 48 minutes after being disconnected. Te representative was not able to access my files nor answer my questions about my application. When I asked to speak to a supervisor I was placed on hold for 48 minutes after which I decided to call back. I just called back and was placed on hold once again. After holding for a few minutes the line disconnected and that was the end... Read more

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  • Aug 15
  • Health Insurance
  • California, United States
  • Cancelled Plan
  • 38

Even though these ****heads were paid, the still cancelled my plan (oh yeah, I am a veteran also, Thank you Blue Shield of CA). They keep the money, shuffle me around on the phone, and lie. I am so sick of them and I now have no drug coverage....One good way to get out of paying for anything, KILL the insured so you no longer have to cover them. Blue Shield should be put OUT OF BUSINESS. They... Read more

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  • Aug 13
  • Health Insurance
  • Reimbursable Costs
  • 50

If at all possible do not sign up with Blue Shield of California. I've been a member for 10 years, you would think that would mean something?? Wrong.... They have sent authorizations for procedures than denied the procedure when they received the bill from the provider, who they told me to go to!! Still trying to get reimbursed for there mistake, 5 months later. This is just one example, there... Read more

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