Blue Shield Of CaliforniaComplaints and Reviews

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1.1 Based on 16 reviews
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    • Customer support 3
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We lost the doctors we would see for the past 15 years due to the lousy reimbursement policy of Blue Shield. It doesn't pay them what they are worth. Single working Mother, small business owner, self-employed. Purchased PPO gold plan through BS only to have it lumped in with Obama Care in January of 2014. Didn't think a whole lot of it at the time until in February when I came down with shingles and couldn't find a doctor that would take my... Read more

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THIS IS JUST A SMALL RECAP OF THIS YEAR (DOESN'T INCLUDE MY CALLS IN 2015) 1-888-319-5999 (Previously called in Jan. 4, 2016) At that time I was to receive a check back for $638.16 (See below). Check should Called today 03-09-2016 Called Blue Shield regarding refund still due from May 1, 2015 - $659.54 Minus 1 Day ($21.38) = $638.16 Covered California plan XED902878556 Jan. 1 2015 – April 30, 2015 Current Plan XEA 902652404 Effective May 1,... Read more

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I was on a Blue Shield plan with Covered California until I began Medicare when I turned 65 and enrolled in another Blue Shield plan to supplement Medicare. Blue Shield refuses to acknowledge that I should not be covered by overlapping policies even though overlapping coverage is impossible with Medicare regulations. Blue Shield is billing me for the overlap and is refusing to correct the situation. I will take the company and all the... Read more

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Blue shield of Ca is awful. They retroactively cancelled my insurance gave back any money i had paid after Jan. 1st told me in 3 different letters that i was cancelled on 3 different dates they will not let me even pay full price for insurance and since this care act there ar no ways i cant get coverage until after Nov. I have chronic pain so i assume that is why. I am not a big money maker for them. They say you can dispute it but you cant.... Read more

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dealing with this company - I believe the initials BS were intended. Employees in departments that have the power to deny or approve only have a generic email inbox, this way many different people can work on the same case with no history of what transpires within the company and no one has to be accountable. Lets deny an application during open enrollment for no social being provided and hope the applicant does not have the knowledge that a... Read more

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I was admitted to the hospital with chest pain on 3/31/. About a week later (after I was at home) I got a letter form Blue Shield dated 4/1 stating they could not evaluate the claim because I had not yet paid my premium. I checked my credit card statement and Blue Shield's own member portal. Both showed that my payment was made on 3/30, the day BEFORE I was admitted. This is not the first time they have tried to avoid paying a claim by making... Read more

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I called BS twice this morning regarding non payment of claims for 2015, after deductible had been met. On both occasions I was put on hold and after about 20 minutes on each call the line was disconnected. I am extremely frustrated and disgusted with their apparent disrespect of subscribers time and concerns. Add comment

HI blue shield of California it's very bad health insurance they has denied my doctor request and I'm really in disappointed because l paid for that and right now I medicine for horrible pain and they don't approved I been sick since 3 months and that's horrible situation I will cancel as soon as possible for sure they have to help the patient but it's totally reverse.it's a lot of more health insurance anyways that it's not free I have to... Read more

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Blue Shield of Ca has denied my doctors request 4 different times in 6 months for HARVONI. I have cirrhosis of the liver from Hep C and cannot get meds. Blue Shield approved Viekira pak, BUT I cannot take this medicine because there would be a serious reaction with the meds I have been taking for years. There is no other med I can take to replace the meds that cannot be taken with Viekira pak, but there would be no problem taking my meds with... Read more

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I have been with Blue Shield for 5 months and every month there is a discrepancy. They bill for a certain amount then claim that you will be canceled for not paying the extra $11 that you owe. I paid exactly what was on the bill. Then they claim that they did not receive check so I then have to call and provide credit card so we do not get canceled. We received our bank and credit card statement and there it is.... we were double charged. ... Read more

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