Blue Shield Of CaliforniaComplaints and Reviews

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Blue shield of Ca is awful. They retroactively cancelled my insurance gave back any money i had paid after Jan. 1st told me in 3 different letters that i was cancelled on 3 different dates they will not let me even pay full price for insurance and since this care act there ar no ways i cant get coverage until after Nov. I have chronic pain so i assume that is why. I am not a big money maker for them. They say you can dispute it but you cant.... Read more

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dealing with this company - I believe the initials BS were intended. Employees in departments that have the power to deny or approve only have a generic email inbox, this way many different people can work on the same case with no history of what transpires within the company and no one has to be accountable. Lets deny an application during open enrollment for no social being provided and hope the applicant does not have the knowledge that a... Read more

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I was admitted to the hospital with chest pain on 3/31/. About a week later (after I was at home) I got a letter form Blue Shield dated 4/1 stating they could not evaluate the claim because I had not yet paid my premium. I checked my credit card statement and Blue Shield's own member portal. Both showed that my payment was made on 3/30, the day BEFORE I was admitted. This is not the first time they have tried to avoid paying a claim by making... Read more

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I called BS twice this morning regarding non payment of claims for 2015, after deductible had been met. On both occasions I was put on hold and after about 20 minutes on each call the line was disconnected. I am extremely frustrated and disgusted with their apparent disrespect of subscribers time and concerns. Add comment

HI blue shield of California it's very bad health insurance they has denied my doctor request and I'm really in disappointed because l paid for that and right now I medicine for horrible pain and they don't approved I been sick since 3 months and that's horrible situation I will cancel as soon as possible for sure they have to help the patient but it's totally reverse.it's a lot of more health insurance anyways that it's not free I have to... Read more

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Blue Shield of Ca has denied my doctors request 4 different times in 6 months for HARVONI. I have cirrhosis of the liver from Hep C and cannot get meds. Blue Shield approved Viekira pak, BUT I cannot take this medicine because there would be a serious reaction with the meds I have been taking for years. There is no other med I can take to replace the meds that cannot be taken with Viekira pak, but there would be no problem taking my meds with... Read more

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I have been with Blue Shield for 5 months and every month there is a discrepancy. They bill for a certain amount then claim that you will be canceled for not paying the extra $11 that you owe. I paid exactly what was on the bill. Then they claim that they did not receive check so I then have to call and provide credit card so we do not get canceled. We received our bank and credit card statement and there it is.... we were double charged. ... Read more

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Terrible experience ever! I request to add dental in dec they already sent me the new quotation . But they is nobody to handle it. Till I found out myself in jan because the bill is still old amount! Then called their customer service They are kicking me around between their department and nobody take care of , from 3:00pm till 5:30pm they told me everybody is off and call back tomorrow! *** with them. I am going to cancel my policy. Read more

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This company is a bunch of crooks. I've been calling them for three months straight to cancel my account and refund money they've been charging me after my cancellation date because "there was an error with their computers...", or that department is closed, or call I'll call you back when it's handled. As if. Current amount stolen from me - $264.11. I've actually called once and been told to call back on the weekend because that's when the... Read more

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Blue Shield of California out of the Blue (no pun intended) told my daughter she had a premium credit in November 2015 of ~$2,000. They applied the credit to premiums for December and January, then out of the Blue again, reversed everything and told my daughter she now owes them ~$1,300. I called them and the customer service rep told me he did know what happend and would call me back. I'm still waiting for the call back and an explanation.... Read more

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