Submit ›
  • Customers like
      No items
  • Customers don't like
    • Customer service2
    • Customer support2
    • Website2

  • Mar 09
  • Health Insurance
  • El Dorado Hills, California
  • Phone Support
  • 2
  • 2
  • 104
  • REVIEW RATING 5/5

Everyone at Blue Shield Customer Service is in India and cannot speak, or cannot understand English. All the Customer Service reps will do (rather than solve your problems) is read to you from a script manual. I am an MD and had a contract with them for over two years. I finally had to terminate it for lack of phone support. Truly, these people have 'zero' interest in Customer Service and are... Read more

Was this review helpful? 5 1

  • Mar 06
  • Health Insurance
  • Health Insurance
  • 39
  • REVIEW RATING 4/5

Started of with Covered California Blue Shield PPO last year. We did not qualify for government assistance so we paid the full $1160 for 2 people no kids. The issue was most doctors in my town will not take covered California Blue Sheild, that was huge. When we finally did find doctors they said they took our insurance but then we would receive a bill for the doctor visit. Only to find out... Read more

Was this review helpful? 1 0

  • Feb 28
  • Health Insurance
  • Los Angeles, California
  • Insurance Coverage
  • 1
  • 1
  • 84
  • REVIEW RATING 4/5

My account with blueshield ca has been showing "INACTIVE" since I got insurance. Whenever I go to the doctor or pick up a prescription, they say that I don't have coverage. Then I have to go through a long phone call with blue shield EVERY MONTH to get this *** situation sorted out. Then it works... UNTIL THE NEXT MONTH. BS is the worst. They are the worst. THEY ARE THE WORST COMPANY I HAVE EVER... Read more

Was this review helpful? 1 0

  • Feb 11
  • Health Insurance
  • Altadena, California
  • Account
  • 55
  • REVIEW RATING 4/5

I reached the same conclusions as a previous customer about the (lack of) knowledge their customer service reps have, and about their computer systems, but with a totally different problem. My daughter was given THREE different member IDs due to a combination of human processes and computer systems that dont talk to each other (eligibility vs accounting), poorly trained service reps (I must say... Read more

Was this review helpful? 0 0

  • Feb 02
  • Health Insurance
  • California, United States
  • Pregnancy Coverage
  • 49
  • REVIEW RATING 4/5

I used to be with Kaiser & loved their services. They always were able to answer questions, guide me to where I needed to go and everything made sense. I was placed on this HMO plan with Blue Shield and within the first month found out I was pregnant, which turned into an early term miscarriage. However, it is nearly impossible to schedule an appt. with the OBGYN so I can follow up on this... Read more

Was this review helpful? 0 0

  • Jan 22
  • Health Insurance
  • Escondido, California
  • Account Deductions
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

Ca. placed me on Medical in July 2014, I had been on Obama care with Blue Shield and had them deduct from my account-BIG MISTAKE! Medical told Blue Shield to stop taking money from my account in July, so did Covered Ca. and so did I! Here it is almost 6 months later and I can't get back the money they admit they stole in July for July and Aug. premiums I did not owe!! Blue Shield is ruthless!!... Read more

Was this review helpful? 0 0

  • Jan 13
  • Health Insurance
  • Hayward, California
  • Hepatitis C Coverage
  • 310
  • REVIEW RATING 5/5

An open letter to all who suffer from HEPATITIS C to my insurance blue shield Hello again Robert Allen, 1/11/15 Robert, I was sure mad, when I read your denial again, I't was suggested I get rid of covered California insurance plan which I had for six month prior, if I wanted the treatment for my Hep C, I did in which I had to wait until the new enrollment time which I also did, I now have... Read more

Was this review helpful? 1 0

  • Jan 07
  • Health Insurance
  • Alhambra, California
  • Health Insurance
  • 76
  • REVIEW RATING 4/5

I paid my premium more than 6 wks ago for Jan 1 starting date. Now 2nd wk into Jan. no ID card, no ID number, I can't make app. with any doc. in town since there's no ins info I can provide them. Called B.S. many times, no one know what's going on and told every time my case will be expedited and conversations will be noted so I don't have to repeat my story every time I call. but it's not the... Read more

Was this review helpful? 1 0

  • Dec 21, 2014
  • Health Insurance
  • Incline Village, Nevada
  • Dental Plan
  • 95
  • REVIEW RATING 3/5

Have been a member, (thanks Obama-:(. For last year. I have the most expensive plan. Ultimate PPO, over 1,000.00 a month with dental and vision. I feel so ripped off. I have been denied prescriptions, that I had been using for years when with employer coverage, and denied "Specialist" medical service in my area...Blue Shield will only provide coverage for conditon if a I drive 2 hours to... Read more

Was this review helpful? 0 0

  • Nov 06, 2014
  • Employees and Ex-employees
  • Retirement Plan
  • 2
  • 2
  • 196
  • REVIEW RATING 4/5

I started work with Blue Shield of California 24 years ago (25th year would be February 2015), and as many of my co-workers and leaders know, I am retiring at the end of this year (2014). Retirement is a big step, and a bit overwhelming for many individuals, including me! I contacted HR on several occasions regarding information around my retirement benefits package. I was transferred to an... Read more

Was this review helpful? 0 2

Had an experience with Blue Shield Of California?

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Blue Shield Of California. However, many companies do monitor reviews on our site.

 
×
You are reading about Blue Shield Of California.
Filing a new complaint about
×