Blue Shield Of CaliforniaComplaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • Customer service 3
    • Customer support 3
    • Website 3

Blue Shield of Ca has denied my doctors request 4 different times in 6 months for HARVONI. I have cirrhosis of the liver from Hep C and cannot get meds. Blue Shield approved Viekira pak, BUT I cannot take this medicine because there would be a serious reaction with the meds I have been taking for years. There is no other med I can take to replace the meds that cannot be taken with Viekira pak,... Read more

Was this review helpful? 0 0

I have been with Blue Shield for 5 months and every month there is a discrepancy. They bill for a certain amount then claim that you will be canceled for not paying the extra $11 that you owe. I paid exactly what was on the bill. Then they claim that they did not receive check so I then have to call and provide credit card so we do not get canceled. We received our bank and credit card... Read more

Was this review helpful? 0 0

Terrible experience ever! I request to add dental in dec they already sent me the new quotation . But they is nobody to handle it. Till I found out myself in jan because the bill is still old amount! Then called their customer service They are kicking me around between their department and nobody take care of , from 3:00pm till 5:30pm they told me everybody is off and call back tomorrow! ***... Read more

Was this review helpful? 0 0

This company is a bunch of crooks. I've been calling them for three months straight to cancel my account and refund money they've been charging me after my cancellation date because "there was an error with their computers...", or that department is closed, or call I'll call you back when it's handled. As if. Current amount stolen from me - $264.11. I've actually called once and been told to call... Read more

Was this review helpful? 0 0

Blue Shield of California out of the Blue (no pun intended) told my daughter she had a premium credit in November 2015 of ~$2,000. They applied the credit to premiums for December and January, then out of the Blue again, reversed everything and told my daughter she now owes them ~$1,300. I called them and the customer service rep told me he did know what happend and would call me back. I'm still... Read more

Was this review helpful? 0 0

I was to schedule dentist appointment at dental office but when I show up the dentist office told me that I was not assigned to their office and I have to go home. I was not able to schedule appointment with any dental appointment even with the dental office that I was assigned to. After got all of my dental insurance information, they all keep telling me that they will call me back but never... Read more

Was this review helpful? 0 0

Have had problems just trying to get insurance with Blue Shield of CA. since Nov.10,2015. First time of having to get family insurance on our own. Very frustrating, finally got a subscriber ID #, and group # a week ago. Problem now is my husband is the only one covered on the plan. How do these people stay in business?? They provide health insurance, they should know how to do this. Here it is,... Read more

Was this review helpful? 0 0

I was denied a benefit. When I called and was transferred 4 times to discuss the denial letter, no one could answered my questions or cared enough to try. I was told there are rules that must be followed no matter what. I have a PPO so I should not need pre-authorization. You pay a ton and they pay very little. When I received the customer survey, I gave very dissatisified, they called to... Read more

Was this review helpful? 0 0

Sent BS money order for 881$ on 11/27/15. They say they received MO on 12/01/15 for 1$ why would I send a MO for 1$ does that even make sense ? REALLY. ? and had to repay for Dec to avoid cancel I have receipt for the MO and have sent off to have traced and photo copy as western union confirms it was received I have used MO for years and the only times have had problem with is with BS and... Read more

Was this review helpful? 0 0

Sent BS money order for 881$ 11/27/15 they say they got MO for 1$ on 12/01 why would I send a MO for 1$ REALLY I have receipt and have sent for tracing and photo copy of MO which western union says was cashed meanwhile had to pay again for Dec so as not to be cancelled have used MO for years only time have ever had problem is with Blue shield and united health I am so thinking they will screw me Add comment

Did not find what you were looking for?
 
×
You are reading about Blue Shield Of California.
Filing a new complaint about
×