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  • Mar 06
  • Health Insurance
  • Health Insurance
  • 13
  • REVIEW RATING 4/5

Started of with Covered California Blue Shield PPO last year. We did not qualify for government assistance so we paid the full $1160 for 2 people no kids. The issue was most doctors in my town will not take covered California Blue Sheild, that was huge. When we finally did find doctors they said they took our insurance but then we would receive a bill for the doctor visit. Only to find out... Read more

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  • Feb 11
  • Health Insurance
  • Altadena, California
  • Account
  • 41
  • REVIEW RATING 4/5

I reached the same conclusions as a previous customer about the (lack of) knowledge their customer service reps have, and about their computer systems, but with a totally different problem. My daughter was given THREE different member IDs due to a combination of human processes and computer systems that dont talk to each other (eligibility vs accounting), poorly trained service reps (I must say... Read more

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  • Feb 02
  • Health Insurance
  • California, United States
  • Pregnancy Coverage
  • 37
  • REVIEW RATING 4/5

I used to be with Kaiser & loved their services. They always were able to answer questions, guide me to where I needed to go and everything made sense. I was placed on this HMO plan with Blue Shield and within the first month found out I was pregnant, which turned into an early term miscarriage. However, it is nearly impossible to schedule an appt. with the OBGYN so I can follow up on this... Read more

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  • Jan 22
  • Health Insurance
  • Escondido, California
  • Account Deductions
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

Ca. placed me on Medical in July 2014, I had been on Obama care with Blue Shield and had them deduct from my account-BIG MISTAKE! Medical told Blue Shield to stop taking money from my account in July, so did Covered Ca. and so did I! Here it is almost 6 months later and I can't get back the money they admit they stole in July for July and Aug. premiums I did not owe!! Blue Shield is ruthless!!... Read more

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  • Jan 07
  • Health Insurance
  • Alhambra, California
  • Health Insurance
  • 65
  • REVIEW RATING 4/5

I paid my premium more than 6 wks ago for Jan 1 starting date. Now 2nd wk into Jan. no ID card, no ID number, I can't make app. with any doc. in town since there's no ins info I can provide them. Called B.S. many times, no one know what's going on and told every time my case will be expedited and conversations will be noted so I don't have to repeat my story every time I call. but it's not the... Read more

Was this review helpful? 1 0

  • Dec 21, 2014
  • Health Insurance
  • Incline Village, Nevada
  • Dental Plan
  • 85
  • REVIEW RATING 4/5

Have been a member, (thanks Obama-:(. For last year. I have the most expensive plan. Ultimate PPO, over 1,000.00 a month with dental and vision. I feel so ripped off. I have been denied prescriptions, that I had been using for years when with employer coverage, and denied "Specialist" medical service in my area...Blue Shield will only provide coverage for conditon if a I drive 2 hours to... Read more

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  • Nov 06, 2014
  • Employees and Ex-employees
  • Retirement Plan
  • 2
  • 2
  • 168
  • REVIEW RATING 4/5

I started work with Blue Shield of California 24 years ago (25th year would be February 2015), and as many of my co-workers and leaders know, I am retiring at the end of this year (2014). Retirement is a big step, and a bit overwhelming for many individuals, including me! I contacted HR on several occasions regarding information around my retirement benefits package. I was transferred to an... Read more

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  • Oct 24, 2014
  • Health Insurance
  • Laguna Beach, California
  • Blue Shield Health Plan
  • 240
  • REVIEW RATING 5/5

These people outright LIE, LIE, LIE, CHEAT and STEAL! Steer VERY CLEAR of this health insurance "company" Never been SO SWINDLED in ALL our lives! They CLAIM to cover you, but coverage is NOT what we got... Let's start from the very beginning... We stupidly bought Covered California Blue Shield plan which I'm sure most of you know as ObamaCare. We thought we were joining a straight Blue Shield... Read more

Was this review helpful? 3 0

  • Sep 22, 2014
  • Health Insurance
  • Yorba Linda, California
  • Account Billing
  • 2
  • 2
  • 218
  • REVIEW RATING 5/5

After countless hours ( at least 20 hours ) and days( 7+) on the phone with this disgusting company.. I have still not been able to speak to anyone in management or in billing. Here is my horror story. I have 2 accounts through blue shield ca. One for me and one for my daughter. I was sending in 2 payments a month and putting the account number in the memo ( as they asked ). Someone in their... Read more

Was this review helpful? 6 0

  • Sep 21, 2014
  • Health Insurance
  • Account Double Charging
  • 121
  • REVIEW RATING 4/5

Called to pay my bill on line and received a confirmation number and thought all was fine, ha. Well to cut it short last month they took $2143 out of my account TWICE in one day once for the back pay and again for the fun of it, and my premium of $749 was also on its way to them and today received a notice that I am owing 2 months and going to be cancelled. Tried calling them its a wast of time.... Read more

Was this review helpful? 3 0

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