Blue Shield Of California
Blue Shield Of California Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Shield Of California has 1.2 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Its insurance, Plans they listed were just what we were looking for.
Cons: Customer service, Difficulty contacting a knowledgeable rep, Customer support.Recent recommendations regarding this business are as follows: "Complain".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Shield Of California has 1.2 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Its insurance, Plans they listed were just what we were looking for.
Cons: Customer service, Difficulty contacting a knowledgeable rep, Customer support.Recent recommendations regarding this business are as follows: "Complain".
Most users want Blue Shield Of California to offer a solution to their issues.
Consumers are not pleased with Reliability and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
My pharmacy copay suddenly goes up
Prescription problem
REQUESTING HELP
Preferred solution: Deliver product or service ordered
Can't find a person who I can understand, English pleaseI
This is the time during the virus. I need 90 days supply not 30 days.
I was told my insurance wont' allow it. why????I called even asked for someone I could understand and nothing.
I am still waiting, have been since 9am over 1.5 hours ago.I do insurance verification and have the same issue during the week. No wonder patients don't call and complain, they don't understand and cant.I explain it to them and I dont' even work for you.
Every time I call Blue Shield, the accents are so thick I apologized for not understanding them.They shld be apologizing to me. Then Blue shield was to call me bk, 2x then they hung up on me.if you have customer service get someone who speaks proper English. I have over 40 years experience, hire me, instead of turning me down.
- Its insurance
- Customer support
- Not 1 person speaks proper english
Preferred solution: Deliver product or service ordered
User's recommendation: Complain
AVOID BLUE SHIELD!!!! Worst customer service!
Preferred solution: Let the company propose a solution
Stay away!!!! Billed for more members than we have in our family
- Worse customer service in history
Preferred solution: fix the damn problem
This is a complaint, do not waste my precious money on sending garbage calendars etc.
- Send spam mail
Preferred solution: Stop sending rubbish advertising mail, SPAM.
The bills just keep coming
Worst experience of my entire life
* don't know why monetary loss at bottom says 2 dollars. 2 thousand maybe.. not 2.
- Not upholding what they say
- Fraudulent behavior
- Customer support
Preferred solution: Full refund
Cannot get my medication. Remicade
They don't cover what they said in the benefit
- Errors and mistakes they made that the made me pay for
- Difficulty contacting a knowledgeable rep
Claims processing for out of network provider is INCOMPETENT!
Rip off
I have to assume because I am a cynic that my issue is not unique to BS of CA. Health insurance is already practically unaffordable for most people and these insurance companies, like BS are doubling down ripping off consumers with their high deductible, convoluted, overly complicated plans.
I know BS doesn't care about me writing this review...they haven't seemed to make any changes after 570 1-star Yelp reviews either. I'm sure I'll get that same auto-response everyone else got:
"We apologize for your experience and would like to have a Specialist reach out to address your concerns. Please email your info to help@***.com and a member of our team will be in touch.
Sincerely,
The Blue Shield Web Inquiry Team"
Thanks but no thanks for the pretend follow through and concern... But me telling you that BS is *** makes me feel better.
Unfortunately, there is nothing I can do at this point in time to fix my situation, but I hope this helps guide others away from BS. And, if you're stuck with them, please be advised they do not and will not offer a prorated deductible no matter when you start your plan, even if its less than 60 days away from the new calendar year. And they most definitely will not inform you that you don't have a full 12 months to hit your deductible...you have a single calendar year. Oh, and on top of that, you can't enroll at the beginning of the calendar year...you have to wait a month and a half. Just to ensure BS can screw you a little more on your way in/out.
You have been warned.
- Fraudulent behavior
- Difficulty contacting a knowledgeable rep
Preferred solution: 1. A prorated deductibles or 2. Allow a full year to hit the deductible (not a calendar year) or 3. Open enrollment December thru January so people have a full year to hit the deductible
Insurance Expert Talks
Authorizations are a joke
Just horrible
Blue Shield, Blows
Preferred solution: pay your bill Blue Shield
About
, , , ,
Blue Shield of California is a company providing health care. Currently the company is the third largest health plan provider in the state of California. It has more than 3 million members. Blue Shield of California offers various health plans: individual and family health plans, employer-sponsored plans, dental health plans and so on. Besides the company provides individual term life insurance. The website of the company has several health care sections such as condition management, women’s health, men’s health, children’s health, etc. They are intended to help customers choose plans which satisfy thier needs. The company is headquartered in San Francisco, CA.
Blue Shield Of California is ranked 445 out of 1820 in Insurance category
Brands Related to Blue Shield Of California
Companies Similar to Blue Shield Of California
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I think what they are telling you is that you need your doctor to prescribe the equipment. I have a cpap machine that required that the MD prescribe it, which is what I think BS is telling you.