I've just been on hold for 48 minutes after being disconnected.Te representative was not able to access my files nor answer my questions about my application.
When I asked to speak to a supervisor I was placed on hold for 48 minutes after which I decided to call back. I just called back and was placed on hold once again. After holding for a few minutes the line disconnected and that was the end of it....I'm writing a review here hoping that somebody reads it and they will create change in their service. I'm trying to get an answer on my application due to a move to California...no what???
This is so absurd.....who do I talk to now???Horrible service...I'm not sure if I should be with this insurance company.
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