Called BS of CA at 11:56 to be put in an automated spin cycle. I answer the questions repeatedly. Finally, the automated voice is transferring me over to a "Representative" and we were disconnected.
It is now 12:00, so I call back and was disconnected again.
Call back and the line is busy at 12:02pm. Now 12:05-disconnected. 12:08-disconnected. 12:09 - now the # is no longer in service (1-800-424-6521).
Go on computer pull up 1-800-393-6130. Now it is 12:13, make call and at 12:14 BS of CA offices are not available at this time.
What a joke!
This is what happens when you are trying to be a proactive patient/consumer. BS of CA company ought to be ashamed of themselves when they can not even maintain their phone system.
Monetary Loss: $900.