Not resolved

Everyone at Blue Shield Customer Service is in India and cannot speak, or cannot understand English. All the Customer Service reps will do (rather than solve your problems) is read to you from a script manual.

I am an MD and had a contract with them for over two years. I finally had to terminate it for lack of phone support. Truly, these people have 'zero' interest in Customer Service and are only interested in maximizing profits.

If you're a provider and are thinking Blue Shield ....think again!!!! I'd rather even use Kaiser, and no one would rather use Kaiser.

This person wrote the review because of poor customer service at Blue Shield Of California. Reviewer claimed that he or she wants Blue Shield Of California to offer any options to resolve the issue.

The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Blue Shield Of California phone support for you to read. This information may help you with your purchase decision.

Had an Experience with Blue Shield Of California?

Write a review


Terms of Service
Post Comment

Absolutely true. I never considered Kaiser until now. I am going to sue Blue Shield for preventing me from receiving coverage with MediCal because because a cancelation was not possible.


I just called to pay my son's BCBS of GA & they made me pay last month's payment AGAIN!PLUS when I paid it last month they put the amount for medical on dental and vice versa!!!

Then he said the dental was paid thru August & I beg to differ because if the total for medical was paid on dental, it would be paid thru October!!! When I asked if he could find. It like it should have been applied he said NO the system wasn't set up where they could do that! I should have only owed about $430 for part of last month (because we changed his plan), but ended up paying $603!!!

We never had this problem when he still lived in AL and we both had it for many years!!!They WILL be hearing from me!!!

Vienna, Virginia, United States #966084

Hours and hours and hours on the phone for any issue, long holds, lack of support. As a provider, I'd say, think twice before having business with thBCBS

You May Also Like

Safeco Insurance - Safeco Claims the WORST EVER Safeco Insurance "On July 11th, 2017 we noticed that our hardwood floor in our kitchen and hall had erupted due to a water leak at the refrigerator. The continuous hardwood floor consists..." Read more State Farm Insurance - Daughter was hit after she put car into reverse, she maintains that she never moved and stayed in the grass area she was parked in State Farm Insurance "4/29/2017 daughter was delayed leaving work because the school was shut down letting no one in or out until they were told. Once she was released she went to the..." Read more Gerber Life Insurance - Unable to close unwanted Gerber Life Grow-Up Plan Gerber Life Insurance "So we saw a commercial for the Gerber Life Grow-Up plan and started filling out an online application. While I was filling out the application, I did some additional research..." Read more Molina Healthcare - Need medication Molina Healthcare "I try to get me seizure medication covers and i am told no. some employees from molina called me saying fighting to try and get my medication covered because i..." Read more All American Liquidation And Estate Sales - Buyer Beware!  Not if, but how much you will be ripped off! All American Liquidation And Estate Sales "BEWARE! Do not sign a contract with Bobbee to do your estate sale, because it is not a question of if you will be ripped off. The only question is..." Read more Coaster Furniture - Damage Head board Coaster Furniture "I purchase the Felicity Collection item # 300345Q Queen bed from American Furniture Outlet on 1233 Sand Lake Road Orlando fl 32809 I received my furniture September 15th 2017 I..." Read more Camping World - Unable to complete simple job. Camping World "Brought my Class B camper van in, showed them where the grey-water tank was leaking. Left five hours later-- no wifi, by the way, in this place!-- with the SAME..." Read more Behr Deck Over Behr "We also used Behr Deck Over last summer-2016. It peeled off and rotted the wood underneath. We ended up purchasing a whole new deck recently due to the damage. Here..." Read more