Blue Shield Of California - Worst Insurer for Providers. Period
Everyone at Blue Shield Customer Service is in India and cannot speak, or cannot understand English. All the Customer Service reps will do (rather than solve your problems) is read to you from a script manual.
I am an MD and had a contract with them for over two years. I finally had to terminate it for lack of phone support. Truly, these people have 'zero' interest in Customer Service and are only interested in maximizing profits.
If you're a provider and are thinking Blue Shield ....think again!!!! I'd rather even use Kaiser, and no one would rather use Kaiser.
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