Everyone at Blue Shield Customer Service is in India and cannot speak, or cannot understand English. All the Customer Service reps will do (rather than solve your problems) is read to you from a script manual.
I am an MD and had a contract with them for over two years. I finally had to terminate it for lack of phone support. Truly, these people have 'zero' interest in Customer Service and are only interested in maximizing profits.
If you're a provider and are thinking Blue Shield ....think again!!!! I'd rather even use Kaiser, and no one would rather use Kaiser.
This person wrote the review because of poor customer service at Blue Shield Of California. Reviewer claimed that he or she wants Blue Shield Of California to offer any options to resolve the issue.
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Blue Shield Of California phone support for you to read. This information may help you with your purchase decision.